New telemedicine service by Interamerican

Having turned the company’s attention from early on towards modern telemedicine applications based on digital technology, Interamerican was the first insurance company to offers its policyholders the Medi ON digital application to check health symptoms at the start of the pandemic. With Medi ON, subscribers can check health symptoms that concern them in a timely and reliable manner by communicating with a doctor online who will provide appropriate advice and refer them to the suitable level of medical care if needed.

Nowadays, the potential of Medi ON is being expanded to offer a new telemedicine service that will allow Interamerican subscribers with a primary healthcare plan to arrange for a digital consultation with an experienced physician of the Interamerican Group’s Medifirst medical centres. If necessary, the doctor can offer medical advice on a potential diagnosis and treatment, recommend diagnostic tests, assess test results or recommend an in-person clinical examination. In this way, users of the service can avoid needless travel, which would mean additional cost and time for non-emergency cases, while allowing them to quickly receive reliable answers about their health.

The unique features of the telemedicine service make it particularly useful to policyholders who do not have easy access to healthcare services due to distance, but who are familiar with the use of applications on a mobile phone or tablet. It also helpful for patients with chronic conditions who require ongoing monitoring, as well as people who, due to their modern way of life, move around frequently or live outside urban centres for several months of the year.

Georgios Veliotis, General Manager for Life and Health at Interamerican, commented on the new service: “In the age of digital transformation, telemedicine is a beacon of innovation in the healthcare field. Telemedicine and online consulting services offer numerous benefits for patients and healthcare providers, such as convenience, accessibility, individualised treatment regimens, timely detection and prevention of diseases and cost-savings. With the help of technology and medical expertise, telemedicine can bridge geographic inequalities so that our subscribers in remote areas can at last have access to high-quality medical advice without having to travel, while enabling the effective coordination of their care in the most specialised and efficient manner.”